Privacy Policy

pjc studio respects your privacy and handles personal information with care.

Information we collect

When you visit our website, join the lobby, place an order or contact us, we may collect information such as your name, email address, phone number, billing and shipping address, order details, payment-related information, device information and website activity.

How we use your information

We may use your information to process and fulfil orders, provide customer service, communicate with you about your order, send marketing where you have agreed to receive it, improve our website and products, prevent fraud or misuse, and meet our legal and regulatory obligations.

Service providers

We use third-party service providers to operate pjc studio, including ecommerce, payment, email marketing, analytics, hosting and delivery providers. These providers may process personal information on our behalf and may store or process information outside Australia.

Shopify

Our online store is hosted by Shopify. Information you provide through the store may be processed by Shopify and its service providers in accordance with their own privacy practices.

Email marketing

If you join the lobby or otherwise opt in to marketing, we may use an email marketing provider such as Klaviyo to send updates, launches and other pjc studio communications. You can unsubscribe at any time using the link in an email.

Cookies and analytics

Our website may use cookies and similar technologies to remember preferences, understand site usage, improve performance and support marketing. Your browser settings may allow you to block or delete cookies, although some site features may not work as intended.

Payments

Payments are processed by payment providers made available through Shopify. pjc studio does not receive your full payment card number.

Access, correction and questions

You may contact us to ask about personal information we hold about you, request a correction, or raise a privacy concern. We may need to verify your identity before responding to certain requests.

Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting and record-keeping requirements.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal obligations. The current version will be published on this page.